We appreciate your business and apologize for any technical difficulties in ordering our shower curtains or pillows. We are happy to assist you in any way possible. Email info@izolashower.com and a representative will assist you shortly. You may also call (646) 429-9596 and leave your contact information and you will be contacted within 72 hours.

FAQ's

Please read the following list of frequently asked questions before contacting customer service.

Q: What is your return policy?

A: If you don't enjoy our product for any reason, feel free to return it within 30 days to receive a full refund. Simply ship back the curtain to Izola, Inc. 331 West 21st Street Suite FW New York, NY 10011 and also send an email to info@izolashower.com.

Q: Can I custom design a shower curtain?

A: We hope to do this in the future but at this time it is not available.

Q: Do you ship worldwide?

A: Yes.

Q: How long will it take for my order to ship?

A: Depending on your exact location, your order can take anywhere between one day to two weeks to arrive. Please allow up to 5 business days for delivery of your purchase within the US and 7-10 business days for international orders.

Q: What should I do if I accidentally provided the wrong shipping address?

A: Please let us know immediately. However, if your curtain has already shipped, buyer is responsible for additional shipping fee.

For all other questions, please email