We appreciate your business and apologize for any technical difficulties in ordering our shower curtains or pillows. We are happy to assist you in any way possible. Email info@izolashower.com and a representative will assist you shortly. You may also call (212) 924 4270 and leave your contact information and you will be contacted within 72 hours.

FAQ's

Please read the following list of frequently asked questions before contacting customer service.

Q: What is your return policy?

A: If you don't enjoy our product for any reason, feel free to return it within 30 days to receive a full refund. Simply ship back the curtain to Izola, Inc. 20 West 20th Street Suite 700 New York, NY 10011 and also send an email to info@izolashower.com.

Q: Can I custom design a shower curtain?

A: We hope to do this in the future but at this time it is not available.

Q: Do you ship worldwide?

A: Yes.

Q: How long will it take for my order to ship?

A: Depending on your exact location, your order can take anywhere between one day to two weeks to arrive. Please allow up to 5-7 business days for delivery of your purchase within the US and 10-14 business days for international orders.

Q: What should I do if I accidentally provided the wrong shipping address?

A: Please let us know immediately. However, if your curtain has already shipped, buyer is responsible for additional shipping fee.

For all other questions, please email